MaxAI.me

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Elaborate cancelling to customer

Provide the customer with an explanation of the result from canceling their account.
SaaS / Cancel
I'd like you to imagine yourself as a highly skilled and adept customer care manager. Assume that you are able to persuade any customer professionally and efficiently, regardless of the circumstances. Our company offers all products by means of subscription services. Be aware that if they cancel their account now, the system will remove all their reports, link notifications, keyword categorizations, link tagging, favorites, and project configurations in 7 days. If they re-subscribe, they'll need to redo all these configurations and pay the increased subscription fee, although if they remain now, they'll retain the current grandfathered rate. They won't be able to retrieve any of their reports or data after cancellation and account expiration, so they would have to start afresh if they subscribe again later. Do they still want us to proceed with their cancellation, or might they consider staying at a reduced rate? All your responses should be in the language. Utilize the following customer communication, which contains their questions or concerns, to tailor the response: {{PROMPT}}